Hope and the Art of Love in Business

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While it is not all that apparent, what Dalai Lama shares here about hope is a key part of the ‘Art of Love is Good Business’.

When we look at our Life at work through the lens of Love, we can see hope we would otherwise not see. With hope we have the courage to look through the lens of Love. Love and hope are traveling companions.

When Love and hope shape the way we Live our Life at work, we build strength of character and joy; and a better way to do business.

 

“The very purpose of our life is happiness, which is sustained by hope. We have no guarantee about the future, but we exist in the hope of something better. Hope means keeping going, thinking, ‘I can do this.’ It brings inner strength, self-confidence, the ability to do what you do honestly, truthfully and transparently.”

dalai lamaDalai Lama

How To Be Less Frustrated At Work

“Hunker down. Fight for what you believe in. Nine out of ten days are frustrating. But hang in. And along the way, never lose kindness and decency.”
Tom Peters
       First of all, frustration doesn’t have to hold you in its grip nine out of ten days.
       If you think about it, the frustration arises because we think we know what’s going on. The personal context we bring to any given situation determines the meaning we assign to other people’s actions. For example, if we have a pet peeve about cell phone use during meetings; that it’s rude and disrespectful; we have pre-determined the motivation of another’s action and set ourselves up to be frustrated.

Consider this scenario:

During an important budget meeting one of your department heads was late and is now busily texting away instead of participating. Questions directed to him are answered in mono-syllables. You observe the other managers casting frowns his way.  And you feel your own frustration level rising. “What is this jerk doing?” you ask yourself.

      Wouldn’t everybody feel less frustration if they knew the manager’s mother was in a hospice and he was texting with his wife about his dying mother’s condition? How quickly frustration can turn to caring, and perhaps, even a sense of admiration that the manager is trying so hard to handle his work responsibilities in the face of an impending death. Information leads to an opportunity to shift our attitude.
      With a new attitude of kindness and decency we can make a big difference in this situation. As the meeting leader, we would more likely call for a break to find out what’s going on, as opposed to making a harsh comment about texting or calling out the team mate. The break would give you an opportunity to talk to the manager and discover the underlying reason behind his, what was for you and the other attendees, outrageously frustrating actions. Compassion would further lead you to suggest that another staff member fill in so the department head can be with his wife and mother.
      In the philosophy of Love is Good Business, kindness and decency flow naturally from the Positive Regard we have for our teammates. Positive Regard for others creates a space for our frustration to be channelled in more constructive ways so we don’t say or do something that could be detrimental to our working relationships; or later make us feel inadequate. The practice of Love is Good Business lays the foundation to create openness and authenticity within the workplace encouraging teammates to be forthcoming and real about their internal world, or where they are, at any given moment. This, in turn, enables us to be more open in our support for each other.
      As we come from a place of Love for ourselves and others, kindness and decency naturally follow; so do wiser choices. A simple change of our personal context opens us up to the possibility that we don’t always know why somebody is doing something. Kindness and decency then lead us to find out what’s really going on and, ultimately, provides a way to lessen the number of days we are frustrated at work. 
      Would you share a story about a frustrating incident at your work place and what happened or what you wish had happened? 


 by Michelle DeLaBarre and Arlin Pauler