Dare to Care

“Caring can be learned by all human beings, can be worked into the design of every life, meeting an individual need as well as a pervasive need in society.”
Mary Catherine Bateson
In our busy work days it’s oftentimes easier to run away when a co-worker hints at a personal problem so we don’t have to deal with our own feelings when we hear what they have to say. But if we stop for a moment and show we care by giving our undivided attention, great things can happen:
The lead contract specialist sits at his desk, head in his hands. He is quietly weeping. In a courageous move, you pat his shoulder and sit down ready to listen to the problem. Once he has composed himself, he tells you his dog has died. It’s the dog in the picture on the credenza showing the contract specialist dressed in hunting garb, rifle angled in the crook of his arm, the dog sitting next to him grinning through the tangled feathers of a goose. You feel his pain because you care. And you listen to him recount the story of the picture. Maybe even tears spill from your eyes. In this moment both of you have established a deeper relationship—through the simple act of caring. The next time the two of you meet to discuss your disagreement over a procedure or goal, the link established earlier will form the basis of a respectful, open and productive  exchange.  
The fact is the line between personal life and work life continues to blur. As more people telecommute and work longer hours, spillover is bound to occur. As managers, we have to be aware that a depressed or angry attitude may be the result of something personal and not related to the workplace at all. This is where caring can have a great impact.
One of the reasons we are hesitant to show caring is our own fear; fear of embarrassing ourselves or others, fear of being misunderstood. This fear is the biggest factor to overcome if we are to really live a life where Love is Good Business. Taking that first step, as in the scenario above, leads to the compassion that creates openness and acceptance for all.
Will you share some of your actions that expressed caring and the results?


What we are about. . .


The practice of Love in business is good business. This is an idea that is no longer in debate. When we make the practice of Love a natural part of the way we do business, customers want to come back, employees are wholehearted in their performance, vendors are eager to serve and business leadership takes on a whole new meaning and significance.

 

However, the idea of using Love in business isn’t easy to put into action. Where this idea and the reality of Humanity intersect, opportunities clash with difficulties. But it is at this very intersection that sustainable business success can become reality.

 

That’s the reason we’ve developed this blog–to support people working at the intersection of the practice of Love and the Reality of Humanity. Our upcoming posts and articles, based on real situations, will explore the many clashes happening in today’s business world. Our explorations will offer the information, inspiration, and guidance that will advocate and support the practice of Love in business.

 

We sincerely hope that you will join us in this journey to bring the practice of Love in business from idea to reality.

 

So we ask you:

 

What challenges and victories are you facing right now in your Life at Work as you practice Love in Business?

 

Arlin K. Pauler

and

Michelle R. DeLaBarre